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Delivery Procedure

  1. Pay for your item: phone, email invoice or online.
  2. Your item will be dispatched straight away.
  3. $19.95 flat shipping rate Australia wide.
Tracking
Yes, in most cases!  Tracking instructions via email or text.
What if I’m not home for the delivery?
Deliveries usually require a signature on delivery.  If nobody is home, a card will be left instructing you where to collect it.
What if my product(s) are damaged on delivery?
Don’t fret!  If a product arrives damaged please email us at info@stackhaus.com.au and we will arrange for it to be replaced at no charge to you.  Too easy!
Can I pick up my order from the warehouse?
Absolutely!  This is strictly by appointment at 12/57 Allingham Street, Condell Park NSW 2200. Call us, tell us when you’re coming, and bring your order number with photo ID.  Simple!
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